FAQ

As a regular monthly customer, you can request a specific cleaner. If your preferred cleaner is unavailable, you can still book another cleaner with an equivalent rating.

If you prefer us to bring our cleaning materials, our crew member will come with a Cleaning Kit containing the following items:

Cleaning Products
Floor cleaner
Toilet cleaner
Multi-purpose cleaner
Glass cleaner
Cream cleaner
Wood furniture polish
Cleaning Equipment
Vacuum cleaner
Mop
Bucket & spinner
Microfiber cloth
Sponge cloth
Scouring pad
Note: There will be an extra AED 25 if you request the cleaning materials.

Most of our cleaners are from the Philippines and Nepal. All well-trained and trustworthy.

Certainly! Booking additional cleaners is straightforward. You can request up to five cleaners in total by specifying the number needed when scheduling your appointment.

Yes, you can. 90% of our clients opt for weekly cleanings with the same cleaner. If you schedule recurring appointments, particularly weekly ones, it’s easier for us to assign you the same cleaner.

Vacuum cleaner
Mop
Multi-purpose Cleaning Spray
General Purpose Polish
Floor Cleaner Bleach
Limescale Remover
Micro Fibre Cloths
Furniture Polish
Sponges
Note: There will be an extra AED 25 if you request the cleaning materials.

Yes we do! We can send one upon request, and depending on the availability.

Busy and unable to be home during the cleaning session? Rest assured, our trusted cleaners can efficiently complete the job in your absence.

Note:
For recurring services (weekly), we suggest being present during the first appointment. This allows you to meet the professional, give them a tour of your home, and discuss your expectations.
For one-time cleaning services, please inform us of how our professional can access your home (e.g., leave the key under the mat, provide it to security, leave the door unlocked, etc.). You can also specify any special instructions when booking your appointment.

We are available from 8am-7pm, Monday-Saturday.

Bank Transfer: FREE 
Cash: Aed 10 
Card payment: 3%

Yes. You will have the option to cancel or modify your booking up to 48 hours before the service starts. If you cancel or change your booking less than 48 hours in advance of the booking, then you might have to pay a late cancellation/modification fee os Aed 50. Full charges will apply if you dont notify us and we arrive at your location on the appointment date.

This is done to fairly compensate our professionals for their time and the cost of travel while traveling to your place.

TRUSTED PROFESSIONAL

FOR YOUR HOME

TRUSTED PROFESSIONAL

FOR YOUR HOME

Affordable rates

Experienced cleaners

Reliable & consistent

Customer service

Satisfaction Guaranteed

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